At 22phl, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data 22phl collects, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
22phl processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
All data transmitted between your device and 22phl is protected by industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
As a 22phl player, you have the right to access, correct, delete, and port your personal data at any time. Submit a request to our Data Protection Officer and we'll respond within 15 business days.
22phl does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the platform, comply with regulations, and improve your experience.
22phl uses cookies strictly for session management, security, and platform analytics. We do not use third-party advertising cookies or cross-site tracking technologies.
22phl has appointed a Data Protection Officer (DPO) responsible for overseeing all data privacy matters. You can reach our DPO directly at the contact details provided in this policy.
This Privacy Policy ("Policy") describes how 22phl ("22phl," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 22phl online gaming platform at 22phl.net and all associated services (collectively, the "Platform").
22phl is committed to protecting the privacy and security of your personal data. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. Where applicable, we also observe the data protection requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).
By registering an account on 22phl or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
This Policy should be read together with the 22phl Terms & Conditions, which govern your overall use of the Platform. Defined terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012, 22phl is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, 22phl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
22phl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
22phl collects the following categories of personal data from players and Platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, OTP delivery, support correspondence |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, cookies | Security, fraud prevention, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
22phl does not intentionally collect sensitive personal information (as defined under the DPA 2012) unless strictly required for regulatory compliance (e.g., health information relevant to a responsible gaming self-exclusion request). Where sensitive data is collected, we will obtain your explicit consent and apply enhanced security measures.
22phl collects personal data through the following means:
22phl uses your personal data for the following purposes:
Marketing opt-out: You may withdraw your consent to receive marketing communications from 22phl at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal.
22phl processes your personal data on the following legal bases under the Data Privacy Act of 2012:
22phl does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
22phl will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your gaming history and financial data are never disclosed to any party other than those listed above.
22phl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, 22phl will securely delete or anonymise your personal data in accordance with NPC-approved data disposal procedures.
22phl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
While 22phl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 22phl account credentials and for notifying us immediately of any suspected unauthorised access.
22phl uses the following types of cookies and similar technologies on the Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Session management, authentication tokens, security (CSRF protection) | Session / up to 24 hours |
| Functional Cookies | Remembering your language preference, game settings, and responsible gaming limits | Up to 12 months |
| Analytics Cookies | Aggregated, anonymised platform usage statistics to improve performance | Up to 12 months |
22phl does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may affect the functionality of the Platform.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 22phl:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.
You may file a complaint with the National Privacy Commission at [email protected] or visit the NPC website if you believe 22phl has not handled your personal data in accordance with the Data Privacy Act of 2012.
The 22phl Platform is strictly intended for individuals aged 21 years and older, in accordance with Philippine gaming regulations. 22phl does not knowingly collect personal data from persons under the age of 21.
If 22phl becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, delete all associated personal data, and report the matter to PAGCOR as required by our licensing conditions.
If you are a parent or guardian and believe that a minor has registered on 22phl, please contact our support team immediately so that we can take appropriate action.
22phl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the 22phl Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 22phl, please contact our Data Protection Officer:
For responsible gaming support, please visit our Responsible Gaming page or contact the PAGCOR Hotline at 1800-1-888-0777.
Your personal data is protected by Philippine law and 22phl's strict security standards. Explore the platform knowing your privacy is always our priority.
22phl is strictly for players aged 21 years and older. Gambling is addictive. Know when to stop.